Privacy Policy
Effective date: 27 August 2025
This Privacy Policy explains how VLF Records of 303 – 306 High Holborn, London, WC1V 7JZ ("VLF Records", "we", "us" or "our") collects, uses, and protects your personal information when you use the website for Nadia Loren located at https://nadialoren.com and any subdomains, microsites, mobile versions, and services that link to this Privacy Policy (together, the "Site").
We are committed to protecting your privacy and handling your information responsibly in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the EU GDPR.
If you have any questions, please contact us at hi@nativemgmt.co.uk.
1. Information we collect
We may collect and process the following categories of information:

• Contact information: your name, email address, postal address, and phone number if you sign up for updates, newsletters, competitions, or contact us.

• Account details: if you create an account, your login information and preferences.

• Transactional data: if you purchase merchandise or tickets via third‑party partners, we may receive confirmation details (note: payments are processed by third parties and we do not store your card information).

• Technical information: IP address, browser type, device type, operating system, referring URLs, browsing history on the Site, and other technical data.

• Usage data: information about how you use and interact with the Site, including page views, time spent, links clicked, and features used.

• Cookies and similar technologies: as described in our Cookies Policy below.

• User submissions: content you provide through comments, competitions, forums, or uploads (e.g., text, photos, videos, artwork, or other material).

2. How we use your information
We use your information to:

• Provide and operate the Site.

• Communicate with you (e.g., newsletters, marketing, customer service, responding to enquiries).

• Manage competitions, fan clubs, or promotional activities.

• Personalise and improve the Site and its content.

• Analyse and measure use of the Site.

• Protect the security and integrity of the Site.

• Comply with legal obligations.

We rely on the following legal bases: (a) your consent (e.g., for newsletters, cookies, or marketing); (b) performance of a contract; (c) compliance with legal obligations; and (d) our legitimate interests (e.g., running and improving the Site, promoting Nadia Loren, preventing fraud).
3. Sharing your information
We may share your information with:

• Service providers and partners who support our Site and services (e.g., hosting, IT, analytics, communications, ticketing, merchandise fulfilment, marketing).

• Affiliated companies (e.g., other entities within VLF Records’ group).

• Third‑party platforms where you engage with Nadia Loren’s content (e.g., YouTube, Spotify, Apple Music, Instagram, TikTok, X, etc.).

• Legal authorities if required by law or to protect rights, property, or safety.

We will never sell your personal data.
4. International transfers
Your information may be transferred outside the UK/EEA (for example, to service providers in the US). Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK/EU authorities.
5. Retention
We keep your information only as long as necessary for the purposes described in this Policy or as required by law. When it is no longer needed, we will securely delete or anonymise it.
6. Your rights
Depending on your location, you may have rights under data protection laws, including:

• Access to the personal data we hold about you.

• Correction of inaccurate or incomplete data.

• Deletion of your data in certain circumstances.

• Restriction or objection to processing.

• Data portability.

• Withdrawal of consent (where applicable).

To exercise your rights, contact us at hi@nativemgmt.co.uk. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local data protection authority.
7. Security
We take reasonable measures to protect your personal data, but no system can be guaranteed secure. You are responsible for keeping any account credentials safe.
8. Third‑party links
Our Site may contain links to third‑party websites, ticketing providers, or merchandise stores. We are not responsible for their privacy practices. Please review their policies.
9. Children
The Site is not directed to children under 13. If you are under 18, you should review this Policy with a parent or guardian. We do not knowingly collect data from children under 13.
10. Changes to this Policy
We may update this Policy from time to time. The updated version will be posted on the Site with a new effective date. Please check back regularly.
Cookies Policy
This Cookies Policy explains how we use cookies and similar technologies on the Site.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites work, improve functionality, and provide analytics.
Types of cookies we use

1. Strictly necessary cookies: essential for the Site to function (e.g., security, login, navigation).

2. Performance and analytics cookies: to understand how visitors use the Site and improve performance (e.g., Google Analytics).

3. Functional cookies: to remember preferences and personalise your experience.

4. Advertising and social media cookies: to deliver relevant ads and enable sharing via social platforms.

Managing cookies
When you first visit the Site, you will be asked to consent to non‑essential cookies. You can manage your preferences through your browser settings or our cookie consent tool. Note that blocking some cookies may impact functionality.
More information
For questions about cookies, contact us at hi@nativemgmt.co.uk.